Get the benefits you're entitled to​​​​​​​

Are you worried that the forms are complex and unclear? If so, use our expert step by step sample answers and give yourself the best possible chance of getting your legal entitlement.

The sample answers guide you through this bewildering process.

Employment & Support Allowance and Universal Credit

Step-by-step sample answers for employment and support allowance claims on physical health grounds and for mental health and learning difficulties.

Box-by-box sample answers for the ESA50 claim form.

Personal Independence Payment

Step-by-step sample answers to PIP claims. Includes details of how to complete the 'How your disability affects you' form.


How to explain problems with: 12. Awareness of hazards or danger 


I have problems with this activity because of severe depression and because I self-medicate with alcohol. As a result of the effects of prescription drugs and alcohol I am frequently confused, have poor concentration and do not realise when I am putting myself in danger. I have fallen down stairs and cracked a rib, nearly been hit by cars, taken accidental overdoses of prescription medication leading to hospitalisation and burnt myself with hot drinks and hot pans. I frequently leave the iron, cooker or electric fire on and fall asleep with cigarettes burning. It’s really only by luck that the house hasn’t burnt down. My flatmate keeps an eye on me most of the time. I have accidents or near misses on most days. ​​​​​​​


How to explain problems with: 13. Starting and finishing tasks


Because of my CFS/ME, I get very ‘foggy’ and confused so that I forget to do things and can’t concentrate when I do attempt to do things. I very often start things and then don’t finish them because of poor concentration. I need prompting or reminding in person, by phone and by using notes and alarms. I have a pill dispenser with a timer which my wife fills and sets for me every morning. My wife also writes on a pad on the fridge anything I need to remember for that day, such as bringing the wheelie bin in or being home for a delivery. We have an arrangement that my wife will ring me from work several times a day to remind me to do things like let the dog into the garden. My wife comes home to find piles of clothes where I have started to sort some washing and then forgotten about it. I often leave washing out in the rain because I forget it is there. I frequently find that it is the middle of the afternoon before I remember to eat, dress or bathe. I can no longer drive a car because my concentration is much too poor for me to be able to do so. If I was left by myself I would not be able to cope. I am like this on the majority of days although I have some better days and I have days when I am so bad I can’t even get out of bed except to go to the toilet. 


Q6 Washing and bathing

Because of my obsessive compulsive disorder I have certain actions and rituals that I have to perform when I wash or bathe. This means it takes me a very long time to wash or bathe. It takes me over an hour to wash every morning because I have to wash my body in a certain order and clean each part of my body a certain number of times. If I am not sure I have done it correctly I have to start again from the beginning, something which always happens several times. I don’t need any aids or appliances. Help from another person would make things worse as it would mean I was not doing things in the way that I feel compelled to do them. I only ever have a bath in the morning, but I also have to wash my hands in the correct way many times a day and this can take anywhere from two minutes to ten minutes. I have to be very careful that I don’t touch certain things in the bathroom and that different things don’t touch each other. If I do touch them or get too close to them I have to wash my hands very carefully and start again. I always have this level of problems. 


​​​​​​​Q13 Going out 

Because of agoraphobia I have great difficulty going outdoors. I cannot go anywhere on my own and just thinking about doing so makes me very anxious indeed. If I even leave my front door I start shaking uncontrollably, my chest gets tight and I believe I’m going to stop breathing, my heart races and I break out in a sweat. The only way to control the panic is to go back inside my house. There is no aid or appliance I can use to help me. My doctor visits me at home because I cannot go to the surgery and I have not seen a dentist for 4 years. I do all my shopping online or get friends and family to pick things (e.g. medication) up for me. I have these problems at all times of the day and every day. 

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